Transparency and safety in the handling of your personal data. Your privacy is our priority.
Protected and used only to improve your experience
You have total control over your preferences
We collect information you provide directly when using our services: • Personal identification information: name, email, phone, CPF (Brazilian tax ID), date of birth • Travel information: destinations of interest, preferred dates, budget • Payment information: credit card data (processed securely by third parties) • Communication preferences: how you want to be contacted • Browsing data: IP, browser type, pages visited (via cookies)
We use your data to: • Custom tailor-made itineraries and travel experiences • Process bookings and payments • Send trip confirmations and updates • Support you before, during and after your experience • Send promotion with your approval only • Improve our services continuously • Meet regulations and duties
Your data may be shared only in the following situations: • Service suppliers: hotels, airlines, tour operators in Asia • Payment processors: for secure transaction processing • Government authorities: if required by law (immigration, customs) • Exchange partners: schools and educational institutions • Experience providers: guides, restaurants, tourist attractions We never sell, lease or market your personal data.
We use different types of cookies: • Necessary cookies: required for the operation • Statistical cookies: Google Analytics to understand usage • Functionality cookies: to remember prefs and settings • Marketing cookies: show relevant ads (with consent) You can toggle your cookie choices at any time.
As the data subject, you hold these rights: • Access your personal information we hold • Correct incomplete, inaccurate or outdated data • Request deletion of your data (when applicable) • Revoke consent for data processing • Data portability to another service provider • Object to processing on certain grounds To exercise your rights contact: privacidade@maeumglobal.com.br
We implement technical and organizational safeguarding measures: • SSL/TLS encryption for all data transmissions • Secure storage with restricted access • PCI DSS compliant payment systems • Continuous monitoring against unauthorized access • Regular staff training in data protection • Safe backups and disaster recovery plans
We keep your data for periods reasonably necessary to: • fulfill the purpose for which they were collected • comply with contractual and legal obligations • settle disputes and enforce our agreements After that, the data is deleted or safely anonymized.
As we run trips to Asia, your data may be transferred to: • South Korea and other Asian countries • International travel suppliers and partners We ensure all transfers follow adequate protection standards, as required by the LGPD.
Our services are for people aged 18 and over. For minors: • We need the consent of parents or guardians • We collect only the data necessary for the trip • We handle such data with increased protection • We do not target marketing at minors
This policy may be updated periodically. Significant changes will be announced on the website or by email. The latest version will always be at maeumglobal.com.br/politica-de-privacidade.
Response time: within 15 working days